FAQ

✧ BOOKING SOFTWARE & APPOINTMENTS ✧

To see available times, select BOOK NOW in the service description on Vagaro. You will be asked to have a card on file, but you will not be charged until the end of your service. Monthly specials are automatically applied when you book this way.

ADD TO CART pre-purchases a service for use at a later date. Monthly specials do not apply to pre-purchased services.

If you have an existing Soma Massage client account on Vagaro and are unable to book, email me at SomaSeattle@gmail.com with the date, time, and service you’d like. I’ll add it on my end and you’ll receive a confirmation email.


✧ MANAGING YOUR APPOINTMENTS ✧

You are responsible for managing your appointments, memberships, and account settings. I am a solo practitioner without front desk support. Please book, cancel, reschedule, and manage your subscription with care — I am unable to offer exceptions based on missed renewals, unread confirmation emails, or account settings you have not maintained.


✧ CONFIRMATIONS ✧

If you don’t see your confirmation email, check that notifications are enabled in your Vagaro profile. You are responsible for the appointment time you booked regardless of whether you receive a confirmation email. The Vagaro dashboard will show your booked appointments.


✧ PREPAYMENTS & CREDITS ✧

All prepayments are non-refundable. Once a service is prepaid, the transaction is final. Credits are not redeemable for cash and must be used within 3 months of the original purchase date unless otherwise stated.


✧ RELAXATION RITUAL SUBSCRIPTION ✧

The Relaxation Ritual Subscription auto-renews monthly. The monthly window starts on the day you purchase, not the calendar month. You may pause or cancel at any time through Vagaro. This package cannot be shared, does not roll over, and is non-refundable once charged. As noted above, you are fully responsible for managing your subscription — please know your renewal date.


✧ GIFT CARDS ✧

Purchase gift cards through the Gift Card tab on Vagaro. Select the service and enhancements, then schedule delivery to the recipient’s Vagaro email address. If they don’t have a Vagaro account yet, they’ll create one when they book.

✧ WINTER CANCELATION POLICY ✧

From November 15th through February 15th, my cancellation and rescheduling window extends from 72 hours to 120 hours (5 days) before your appointment.

✦ Changes made 5+ days ahead: no fee, reschedule freely through Vagaro
✦ Changes made within 5 days: 100% of the service fee applies
✦ Feeling unwell? Please stay home. Illness-related cancellations within 5 days are charged in full, and that payment will be applied to your rescheduled appointment when you rebook within 2 weeks
✦ All bookings and changes are managed through Vagaro, where you can view, move, or cancel your appointment anytime


✧ LATE ARRIVALS, CANCELLATIONS,NO SHOWS ✧

Running late: Text me at the number in your confirmation email. If I don’t hear from you within 20 minutes of your start time, your appointment will be canceled and charged at 100%.

Wrong address: Text me your ETA and we’ll make the most of the remaining time. I cannot offer additional time or a reschedule. The service is charged as booked.

Canceling or rescheduling: The booking software is self-serve — no need to contact me. You are responsible for managing your own appointments.

Cancellation window: Cancellations, reschedules, and refunds are not available within 72 hours of your appointment. The full service fee will be charged.


✧ LATE-WINDOW REBOOKING ✧

If you are within the 72-hour cancellation window and would like to reschedule rather than cancel, the following applies:

  • The full cost of your original service is charged immediately at the time of rescheduling and applied as a credit toward your rescheduled appointment.
  • A 50% rescheduling fee (based on the original service price) will be charged at the time the service is completed and will be applied as a 50% discount.
  • Each appointment may only be rescheduled once under this policy. If the rescheduled appointment is subsequently canceled or rescheduled for any reason, the credit is forfeited and no refund will be issued.

✧ APPOINTMENT DECORUM ✧

Please arrive at least 5 minutes before your scheduled start time to use the restroom and complete your intake. Hands-on service runs from your scheduled start to 5 minutes before your end time. Service enhancements are included within your booked time and do not extend it.

I do not perform abdominal or intra-oral work. Clients are fully draped from mid-thigh to collarbone while supine, and glutes remain completely covered while prone throughout the service.

Rude or lewd language or behavior will not be tolerated and will end your session immediately. I reserve the right to end any service at any time.

For tarot readings, please come prepared with questions or areas of your life you’d like to explore. Readings follow your lead. It would be unethical for me to formulate questions for you or steer the reading, so the questions and direction must come from you.

✧ CONSENT ✧

All services require your full consent at every point in the session. If you withdraw consent at any time, the session ends. If you are booking for someone else, you are responsible for making sure they want the service and consent to it.

✧ BOOKING AGREEMENT ✧

The time you book is held exclusively for you. By booking, you agree to the timeslot and to payment per the appointment policies on this website. Sessions end at their scheduled time regardless of arrival, and the full booked fee applies in every case, including leaving early, a tarot reading that ends early, withdrawn consent, or a session ended due to conduct. How you use your session time is up to you and does not change your financial responsibility for it.

My responsibility is to be present and professional, and to provide the service as described at the time of booking. These policies apply equally to every client. Fees and terms are not adjusted based on personal circumstances or how a session is experienced, and exceptions are not made on request. This isn’t personal; it keeps my practice fair and consistent for everyone.


✧ TAROT DISCLAIMER ✧

Tarot readings cannot predict the future with certainty and should not be used to make legal, financial, or medical decisions. For those matters, please consult a qualified professional. Tarot reading is not a substitute for mental health care and can only offer spiritual support. I reserve the right to end any session deemed unprofessional, unethical, or abusive. In jurisdictions where required, tarot readings are offered for entertainment purposes only.